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Delivery and Returns

Standard delivery:  £4.99.  Please allow 5 working days for your order to arrive.   If you need your order within 5 working days, we would recommend choosing the next day delivery option for greater peace of mind.  Orders will be dispatched by UPS courier or Royal Mail (dependent on weight and location).   Orders with a value over £60 qualify for free standard delivery. 

Next day delivery: £9.99.   For next day delivery,  orders must be placed by 12 noon and the next day postage option chosen at checkout to guarantee next day delivery. If this option is chosen on a Friday (by 12 noon), the parcel is guaranteed for Monday not Saturday (although it is possible that it will arrive on Saturday).  For orders placed over the weekend (between Fri 12 noon and Mon 12 noon), next day orders will be dispatched on Monday and guaranteed for delivery on the Tuesday.  The next day service is fully trackable and uses either the Royal Mail Special Delivery service or UPS couriers, depending on weight and your location. 

Addresses outside the UK will incur additional postal charges.  Please contact us before completing payment for your order and we will advise you of costs to your country, based on the weight of your parcel.  If you are happy with the postage cost, we can then send you a link back to the payment page to complete payment for your order.

Delivery Options

Postage Charge

Standard Delivery

£4.99

Next Day Delivery (Order by 12 noon for same day dispatch)

£9.99

Free standard delivery ( On orders over £60)

FREE


If we cannot fulfil an order we will contact you to make you aware of our difficulties and offer you alternative goods, amendment to your order or cancellation. 

Delivery times based on orders being received by Mummy Martin's Toy Box before 12 noon. Working Days are Monday to Friday and exclude Saturdays and all local and national holidays.

All our items are sold with a 30 day money back guarantee. If you are unhappy with your purchase you may return it to us in an unused state within 30 days for a refund ( minus p&p). Items must be returned completely unused and in their original packaging where appropriate. Return postage cost is the responsibility of the customer and is non-refundable. Please ensure you chose an appropriate postal / courier service which covers the value of your parcel.  If your initial order qualified for free postage (as the order was over £60 in value), and the returned items take the total order value below £60, you will be liable for the normal £4.99 delivery charge for the original order. This will be deducted from any refund made.

If you have any questions regarding delivery of your goods please contact us

To view our full terms and conditions of sale click here